Support

Support

Contact Us Working Hours
Tel:  86 136 1621 1581
Email: jyhaotu@163.com
Address: 4, NeihaiRoad, Xiakezhen, Jiangyin, China
8:30 a.m.-11:30 a.m.
13:00 p.m. – 17:30 p.m. (GMT+08)

Welcome to support center! Here, you can easily got frequently asked questions about our company and products, and you will also get the corresponding answer. If you can’t find in our support center to make you satisfied with the answer, you can through the following ways to contact our support team for more help, once we received your mail we will reply as soon as possible.

FAQ:

Q: What is your trading process?
A: Customers present their requirements, samples, and related technical standards. After the confirmation, customers order and pay 30% for the goods in advance. In the end, after the declaration of the goods, customers pay the tail, or in accordance with the terms of payment.

Q: Do you have international certification of your products?
A: The company implements the ISO9001-2015 version of the standard, and obtain certification.

Q: How to get my product?
A: The company is located in the Yangtze River Delta with convenient transportation. Sea transportation, land transportation and other modes of transport can be selected according to your requirements.

Q: Is your company a legitimate business?
A: Since its establishment in 2011, the company has gained a good reputation in the industry, no bad record.

Q: If we encounter technical problems, can you help us?
A: The company has excellent technical team, it can help customers to analyze and solve technical problems.